eDigitalized, First Floor, Lotus Tower, F9, University Rd, Khutehi, Rewa, Madhya Pradesh 486001, India
This policy explains what information eDigitalized may receive through the website, how it is used and the choices available to visitors and clients.
This page is written to explain the website and service policy clearly. Project-specific quotations, invoices and agreements can contain additional terms that apply to that work.
When you contact eDigitalized, request an audit, submit a project brief, create an account, place an order or open a support request, we may receive information such as your name, business name, email address, phone number, website URL, project details and the information you voluntarily provide.
Information is used to respond to enquiries, prepare project scope, provide services, manage client accounts, process orders or payment references, deliver support, improve website operations and maintain necessary business records.
Project briefs, requirements, support tickets, documents and account records are used only for operational purposes connected with the requested work. Please do not submit passwords or sensitive credentials through ordinary public forms.
If you use the website chat or support tools, eDigitalized may store the conversation together with details you voluntarily provide, such as your name, email address, phone number, service interest and the page from which the conversation started. These records are used to continue the conversation, respond to your request and maintain necessary support history.
The website may store invoice, amount, payment status and transaction or UTR references needed to reconcile a payment. Card or bank credentials should be handled only by the relevant payment provider and should not be sent through normal contact forms.
Essential cookies may be required for WordPress, WooCommerce, account login, cart, checkout, security and support features. Analytics, advertising, maps, videos or other embedded services may set additional cookies when those services are enabled.
Some website functions may rely on third-party providers such as hosting, domain, email, analytics, maps, social platforms or payment services. Their own privacy terms may apply when you interact with those services.
Business and support records are kept only as long as reasonably needed for service delivery, legal, accounting, security or operational purposes. Reasonable technical and administrative steps are used to protect stored information, but no internet system can be guaranteed to be completely secure.
You may contact eDigitalized to ask about personal information submitted directly through the website, request a correction where appropriate, or ask a privacy-related question. Some records may need to be retained where required for legitimate business, legal or accounting purposes.
Privacy questions can be sent to info@edigitalized.com or through the Contact page.
Share a few project details first. The eDigitalized team can then continue with you in live chat from WordPress admin.